Contact Us | Autopro Alignment and Maintenance

Autopro Alignment & Maintenance

(South Shore/Valleyview Location)

2063 E Trans Canada Hwy
Kamloops, British Columbia
Canada V2C 4A5

Reviews

I’d rate the overall visit and the staff as excellent. I would recommend Mark and his team. I liked that Mark was able to fix my door problem so quickly.

David Wyse

Always great friendly service! I can always rely on their recommendations for parts and service, as far as what is going to need attention in the future, soon, or needs done very soon. I have brought in my Mom’s vehicle and my kids’ vehicles. I trust them with my family’s safety as well. Highly recommend!

Louise Foster

Excellent service. I greatly appreciated the extra service that Tim gave in washing my very dirty windows and my lights. Because of this volunteer service, I found out about something about my lights that I never knew and it had bothered me for 5 years. I consequently was able to get them to fix it.

Bravo! What a team! Thanks to Mark, Tim, and Chris.

Janette Walker

Did what I asked and only did additional work after contacting me for approval. Excellent service.

Allen Andrews

Yet again excellent service. Quick, efficient, professional & friendly. Have been experiencing this from T & H for some 20 years. Their service is second to none. Recommend this quality service to all.

Mike J Jones

Very helpful receptionist and mechanics/technicians. I brought my car here for a second opinion after my car had been failed on an out of province safety at Canadian Tire which I didn’t necessarily trust. However, the body of my car was completely rotted out underneath, but unlike Canadian Tire I was shown the damage and explained to further why this car was a lost cause. I was only charged for the quick 15 minutes it took for them to look underneath rather than for a complete safety check like Canadian Tire. I was treated really well here and will bring my future vehicle problems to them as both the front and back staff were fantastic, and prices are great. I strongly recommend this place for a reasonably priced and honest shop.

Miriah

I have been to a few shops around Kamloops to have various work done to my vehicles. I went in to have an alignment done on my truck and was greeted by Nicole with amazing customer service. Tim had done my alignment and when it seemed to be a little out he did it again for no charge making very minor adjustments. When I took the truck in it had a mystery “wobble” that 3 other shops could not identify, Autopro took the time to look over my truck from top to bottom seeming to take a personal interest in helping me. After some time, they did find what was causing this and fixed with for nothing more than cost of labour.

I have to say that I will be returning to this shop for all future repairs they are set up to deal with. It’s one thing to have great front-line customer service (Nicole) but it’s another to team that up with great, honest staff in the back. Thanks folks!

Christopher W.

Excellent service; honest, knowledgeable, and helpful staff. No sales pressure, just suggestions for good car maintenance. Been coming here for years!

Elisa Becker

Great place with knowledgeable and friendly people. Nicole and Chris are great.

Bradley S.

Great service and friendly staff. You never have to be afraid they are recommending services that you don’t need. We got new shocks and the difference on how our car drives is amazing!

Alana P.

Read our Reviews

Meet the Team

Nicole Baird

Service Advisor

Nicole is the service advisor you will meet when you first come in or call on the phone. The joys of her life is her husband Dan and her two girls. She loves hot weather and hiking the many trails around Kamloops

Chris Rioux

Red Seal Technician

Chris is our Red seal technician who enjoys searching for electrical problems. In his spare time his hobby is building custom high-performance computer systems and he has an awesome system at home (just ask him to show you pictures)

Tim Irvine

Certified Alignment and Brake Specialist

Tim is a certified alignment and brake specialist. He enjoys doing alignment work on modified 4x4s. Tim enjoys music, travel and food. Tim goes to the music festival in Merritt each year and vacations in Mexico with friends.

Meet the Team

Gena Caputo

Service Advisor

Gena is the service advisor who will discuss your issues and make you laugh. She loves people and being Italian she loves food.

Ken Brulotte

Red Seal Technician

Ken is a Red Seal tech. Mark has never had a technician as good as Ken is at diagnosing problems. Ken loves sports and watches Sportsnet every morning before work.

Walter Andrews

Apprentice

Walter is our apprentice who is learning his profession with us. Walter is married with young children and we know how much time that takes.

Kamloops AutoPro COVID-19 Safety Plan

We are working hard to ensure the safety of our clients and our staff. We are taking extra steps in our reception area and inside our customer’s vehicles.

Our Safety Plan includes:

Our technicians wear masks and wipe down steering wheels and vehicle controls both before and after the repairs.

We have installed a plexiglass shield in all customer reception areas between our service advisors and clients.

As per provincial guidelines, masks must be worn whenever clients are in our reception areas.

If our staff need to go around the plexiglass a mask will be worn and social distance will be maintained.

Customer keys will be deposited and picked up from a specific place.

Our credit card machines will be disinfected after every use.

We have posted signs that limit people to one customer group at a time, and that mask wearing is a must.

We have closed our washrooms to the public.

We wipe down contact surfaces regularly.

We have hand sanitizer available for customers and employees.

Part suppliers drop parts off in a specific location and deposit paperwork in a specific place so there is no contact.

Thank you for your understanding.